Faq
a. How long does the testing process take?
Once your order is complete, your package will be shipped out of our fulfillment warehouse within 1 business day and you will receive your order within 1-3 business days. Once your sample reaches the lab you will typically receive your results in 24 to 48 hrs. If you have questions about a specific order or sample, please email us directly at contact@arogyasewa.in.
b. How accurate are my results?
RT-PCR testing method is acclaimed as the Gold Standard Test by ICMR and FDA. This is the most accurate test available in the market. Please follow the instruction manual as it is and check video guidance for further understanding. The test accuracy completely depends on your sample collection. Each laboratory we use to help you get tested is ICMR-certified, which means they must meet or exceed high precision, accuracy, and validity standards, and submit themselves to regular inspections as well as independent third-party performance verifications. These labs perform regular quality assurance testing and are often the same lab's many physicians use to perform their testing. If you want to find out more about their validation processes, please email us at contact@arogyasewa.in.
c. Why do I need to pay separately for lab test?
Arogya Sewa’s aim is to lower the testing congestion and cross-contamination in hospitals and other public places. We want people with symptoms to sit at their homes and take the test. Hospitals and Laboratories are going through a heavy workload. So we want people to take the test only when symptoms occur. So it will be wise to pay for lab tests separately. Atmanirbhar kit is a must to have for early detection of viruses so that whenever you feel distressed, you can collect your sample and send it to the laboratory for further testing.