We Are Always Here for You
Whether it is an emergency right now or you are planning ahead, our medical coordinators are available around the clock. Call, WhatsApp, or fill the form, we respond within 15 minutes.
24 hrs · 7 days · Toll free
15 minutes from inquiry
No charges to inquire or get a quote
Hindi, English and regional languages
Shop No – 1 Shreepal Nagar, Borivali West, Mumbai, Maharashtra
C/o Ramishwar Niwas, Sampatchak, Patna City, Patna. Bihar
Choose How You Want to Reach Us
All channels are monitored 24/7. For life-threatening emergencies, calling directly is the fastest option. For non-urgent queries, WhatsApp or email works perfectly.
24/7 Fastest response for emergencies
Reply within 5 minutes · Share documents easily
Emal For detailed queries & document sharing
Mhada Road, Swastik Cooperative Housing Society, SV Patel Nagar, Andheri West, Mumbai, Maharashtra 400053
302,A block, Amba Vatika, behind Apollo Clinic, Kubera Garden, Kondhwa, Pune, Maharashtra 411048
K.S.House Gali No 2 Pandri Road, near state Veterinary Hospital, Devendra Nagar, Raipur, Chhattisgarh 492004
Questions About Contacting Us
What is the fastest way to reach you in an emergency?
For any life-threatening emergency, call our helpline directly: +91 91360 76290. This is always the fastest option. Our coordinators answer within minutes and can dispatch a medical team immediately. Do not fill the form during a critical emergency – call directly.
Is the consultation really free? Will I be charged for inquiring?
Yes, 100% free. Calling or filling the form has no charges. Our coordinator will assess your patient’s condition, recommend the right service, and provide a full quote – all free. You only pay once you confirm the booking.
Do you reply to emails at night and on holidays?
Yes. For urgent medical inquiries sent by email, our team monitors the inbox 24/7 and responds promptly. However, for time-critical emergencies, always call or WhatsApp as email may have a slightly longer response time compared to direct contact.
Can hospitals and doctors refer patients to you directly?
Yes, we actively work with hospitals across India on patient referrals and inter-hospital transfers. Hospitals can email partners@arogyasewa.in or call our helpline to set up a preferred partnership arrangement. We offer priority coordination for partner hospitals.
How quickly will someone respond to my inquiry?
Our average response time is 15 minutes. For phone calls, we answer immediately. For WhatsApp messages, we reply within 5 minutes. For the online inquiry form, our coordinator calls back within 15 minutes. We are available 24 hours a day, 365 days a year.
Can I contact you on WhatsApp to send medical documents?
Yes, WhatsApp is one of our preferred channels for sharing medical documents like hospital discharge summaries, doctor’s notes, and ICU reports. Our coordinators can assess the patient’s condition faster when they have these documents. Message us at +91 91360 76290.
I want to file a complaint or give feedback. Who do I contact?
We welcome all feedback and take complaints very seriously. Please email us at info@arogyasewa.in with the subject “Feedback” or “Complaint”, along with your booking reference number. Our quality team will respond within 48 hours. You can also call our helpline and ask to speak with a supervisor.
I need an ambulance for international travel. Can you help?
Yes, Arogyasewa provides international air ambulance and repatriation services. We coordinate medically equipped international flights, immigration clearances, foreign hospital coordination, and customs paperwork. Call us or fill the inquiry form selecting “Other” to discuss international requirements.